Warranty Policy

Subject to General Warranty and Limitations offered by the manufacturer (see below) of the products we supply and install, The Edmonton Landscape Lighting Company (hereinafter to referred to as “The Company”) hereby offers the following Warranty Commitment;

The Company agrees to make any and all repairs for defects resulting from the installation of all (new) light fixtures and equipment (including wiring and connections) for a period of Two (2) years from the date the installation has been completed and accepted by Client.

The Company does not provide any Warranty on (pre-existing) Equipment or Wiring that may be used.

The Company does not provide any Warranty on (new) Equipment or Supplies provided by Third Party Suppliers.

The Company does not provide any Warranty resulting from the abuse or mistreatment of supplied and installed equipment.

The Company does not provide any Warranty resulting from damage to supplied and installed equipment resulting from pets or rodents.

General Warranty and Limitations offered by our landscape lighting manufacturer (Kichler);

  • 120 volt and 12 volt Design Pro LED Outdoor Products used for single family residences are warranted for fifteen (15) years or 40,000 hours, whichever comes first, on the LED Light Engines and electrical components. The warranty for these same Products for commercial use is ten (10) years or 40,000 hours, whichever comes first, on the LED Light Engines and electrical components.  
  • Low voltage landscape lighting fixtures with brass, copper and stainless steel housings and the product exterior finishes on them are warranted for fifteen (15) years except those with the Centennial Brass (CBR) finish whose same housings and product exteriors are warranted for ten (10) years. Low voltage landscape lighting fixture housings made of brass or copper do naturally patina in color which is not a defect.
  • Low voltage landscape lighting aluminum housings and the product exterior finishes on them are warranted for five (5) years.
  • Magnetic transformers, excluding timers and photocells, are warranted for as long as the Original Purchaser owns the Product as are Stainless Steel transformers’ exterior finishes.
  • Low Voltage Power Conditioner (LVPC) is warranted for 3 years when sold as accessory.
  • Painted transformers’ exterior finishes are warranted for 10 years.
  • Electronic power supplies (including Design Pro LED DC controller), excluding timers and photocells, are warranted for ten (10) years. Painted transformers’ exterior finishes are warranted for 10 years.
  • HID ballasts are warranted for two (2) years
  • LED Light Bulbs are warranted for six (6) years or 30,000 hours, whichever comes first.
  • Non-LED Light bulbs carry no warranty. 
  • Non-Kichler branded LED bulbs supplied by, but not manufactured by Kichler carry no warranty other than manufacturer’s warranty.
  • VLO Accent and Flood Lights are warranted for (15) years.
  • Gen1.5 Integrated LED Accent Light is warranted for ten (10) years.
  • 120 -277 volt C-series Landscape Accent and Flood Lights are warranted for six (6) years.

Get Your FREE Landscape Lighting Demonstration

We will set up temporary lighting to show you what your outdoor space can look like… after the sun goes down!

(Absolutely no cost, and no obligation!)